Returns & Refund Policy
Because our services are digital and delivered instantly, we generally do not offer refunds once a purchase has been completed. However, we want you to be fully satisfied, so we may offer refunds or exchanges under certain conditions as outlined below.
Eligibility for Refunds
We offer a 7-day refund window from the date of purchase only if:
You are unable to access or download the services due to a technical error on our end.
The services is significantly different from its description or preview.
You have not yet downloaded or accessed the file.
To request a refund, email us at 📧 mdjtcred@gmail.com within 7 days of your purchase with:
Your order confirmation or receipt
A detailed reason for your refund request
Any supporting screenshots or error messages
We reserve the right to approve or deny refund requests based on the situation.
Non-Refundable Situations
You change your mind after purchase
You purchased the wrong item by mistake
You no longer need the services
You claim non-receipt of the services without contacting us first
You downloaded/accessed the file and then requested a refund
Exchanges
We do not offer direct exchanges for digital services. However, in certain cases, we may offer store credit or provide an alternate services of equal value.
Technical Issues
If you experience any technical issues (e.g., file won’t open, corrupt download), please contact us immediately at mdjtcred@gmail.com. We’ll be happy to assist and ensure you get access to the services you paid for.
Processing Refunds
If your refund is approved, we’ll issue it to your original payment method. Please allow time for your bank or payment processor to complete the refund process.
Questions?
If you’re unsure about a services or need help before buying, reach out to us at mdjtcred@gmail.com — we’re here to help!